Here you will find some Frequently Asked Questions regarding your arrival, departure, and general resort information.
Q. What are your Check-in and Check-out times?
A. Check-in time is 4 pm. Check-out time is 10 am.
Q. Does the resort have a 24-hour check-in?
A. Yes we do offer 24 hour check in times. Please ensure you have the proper Procedure/Code to be able to check-in into your Unit.
Q. How do I check-in after business hours?
A. A guest portal is emailed to the guest with a code to check in. Guests can go directly to their unit and enter the code. The code does not come in until 4 pm unless they are approved for an early check-in.
Q. Is there daily housekeeping or towel exchange?
A. Housekeeping is on site, but only cleans the unit upon departure. Towels can be exchanged during regular business hours.
Q. Does the resort provide beach towels or beach chairs?
A. Towels are provided in your Unit, if you need additional towels or exchange them, please reach out to the onsite property manager during regular business hours.
Chairs are provided in most units, and you can rent additional beach chairs from approved city vendors on the beach.
Q. Do you have a pool and/or hot tub?
A. There is a heated pool on site. There is no hot tub.
Our pool and yours when you come and stay with us… yes heated !
Q. Do I have to pay for parking?
A. Parking is free. You are limited to one space per unit. If you need additional parking please contact us and arrange for additional spaces. If additional spaces are not available there may be a fee to park on a public lot nearby.
Please display your PARKING PASS in your vehicle ASAP , you can get the Parking pass from the on-site office at check-in, if you are arriving off-hours or in a day where there is no on-site support contact the rental company (Florida Vacation Rental) to coordinate this matter.
NO Trailers or Boats can be parked at the property.
Q. Does my unit have a kitchen?
A. Tropic Terrace units are individually owned and all of them are fully equipped. Your unit will have a full kitchen and all the dinnerware and utensils you will need for your vacation.
Q. Is there a safe in my unit?
A. No. Resort Rentals and the Tropic Terrace Association are not responsible for lost or stolen items in the units or on the property. Each guest is responsible for their belongings.
Q. Is there a restaurant on property?
A. No. There are no restaurants on Tropic Terrace’s property. However, some of the best cuisine on the Gulf beaches is only walking distance away.
Q. Is there a Gym/Workout Facility on property?
A. No. We do not have a full gym. Please contact Resort Rentals for the location of a nearby gym.
There is a paved Boardwalk right behind the property which is perfect for walking and running !
Public parks with Tennis courts are very close to the property.
Q. Are there security guards on-site?
A. No. There is a 24-hour after hours phone number posted in our lobby doors.
Q. What is the beach like?
A. The Gulf Beaches is a beautiful stretch of white sandy beaches. We rank within the top 10 of beach vacation hot-spots.
Here are some pictures so you can see our beautiful beach, come and enjoy it !
Q. When was the last time Tropic Terrace was updated?
A. Improvements are continuously made to the property and to the individual units.
The property has been renovated continuously in the past few years. During 2020, more than $800,000 was dedicated to enhancing the structure and elevate the experience for residents and guests. Within the last year, an additional $500,000 in improvements were invested. Every unit received new impact windows and doors, the first-floor common areas were fully redesigned including the recreation room, new ice and laundry machines, as well as a brand-new pool.
If you need more information, please and ask about specific improvements and when certain upgrades have been completed.
Q. Is there a shuttle service to and from the Airport?
A. Tropic Terrace does not provide a shuttle service, however, we do have information on how to get a shuttle service for a fee and some free services offered by the City of Treasure Island. https://www.freebeachride.com/request-a-ride/
https://psta.net/routes/suncoast-beach-trolley/